Our Training and Development

Managers, or Facilitators of Training, are the dealership’s resident subject matter experts, but not necessarily in the process of facilitating training itself.  Our Train-the-Trainer (T3) Management Series provides Managers with practical instructional design skills, platform techniques and confidence they need to keep their training events on topic, on target and on time.

Our Management Series begins with a 2-day facilitation workshop, followed by a series of interactive workshops, ensuring Managers see participation in the classroom and measurable results in the showroom.

A T3 Performance Coach provides instruction, coaching and feedback to prepare those who deliver training, including full time trainers, subject matter experts, supervisors, and managers, either in a classroom or on-the-job setting, such as at the sales desk.

• Skilled modeling of adult learning principles and delivery techniques, processing and facilitation techniques, classroom set-up and management, and handling difficult participant situations
• Researched, up-to-date and well-designed programs and materials are measured against National Dealer Alliance professional standards
• The opportunity to receive both facilitator and peer feedback and coaching.

Location: NDAG Headquarters, or off-site dealer location
Duration: 2 Days

This rigorous 4-day program is led by an AFIP Certified Performance Coach, who will train new Business Managers on Finance and Insurance protocol.  Areas covered include Management, Legal and Compliance, Lender Relations, Product Presentation guidelines and compliant Objection Handling techniques.  Our focus is to improve productivity and profitability upon their return to the dealership, enforcing the dealership standards.

Daily testing and videotaping are only part of the student experience, as they practice what they will actually utilize in their location; their forms, their systems, their products, are included in their customized program.

Location: NDAG Headquarters, Colleyville, TX
Duration: 4 Days

Our modern Road to the Sale course addresses the industry basics, with edits and updates to prepare Sales Consultants for today’s consumer.  We place emphasis on customer interviewing techniques, interactivity with trade-ins, and tailoring the customer’s experience to exceed their expectations from the virtual world.

This hands-on, comprehensive course takes a Sales Consultant from their first day, to delivery, follow up and prospecting.  Our Certified Performance Coach facilitates our program with interactive role plays and video taping, adding a high level of accountability.  Our post-classroom presence reinforces training, and motivates students to have passion and expertise, which leads to a confident influence in sales situations.  We engage with real customers.

Location: NDAG Headquarters, or on-site dealer location
Duration: 4 Days, with monthly follow up workshops

For more information, contact us.

For more information, contact us.

For more information, contact us.

For more information, contact us.